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USBLOOM® · Wired audio for everyday listening
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USBLOOM®

Wired audio for everyday listening.

Customer support

Contact usShipping policyReturn & refund policy

Information

Privacy policyTerms of serviceCompany information

Contact us

service@usbloom.store

For order support, please include your order number.

Company information

USBLOOM® is operated by 重庆昭瞬光科技有限公司.

Registered business address: 重庆市渝北区回兴街道宝桐路201号B3幢1-2, Chongqing, China.

Email: service@usbloom.store

Shipping policy

We primarily ship to the United States. Orders are dispatched within 5 business days after an order is placed. Estimated delivery is approximately 10 days after dispatch. Delivery times are estimates and may vary by destination, carrier and customs.

For US orders, standard shipping costs $3 for orders below $35; standard shipping is free for orders of $35 or more. Available shipping options and final charges appear at checkout. Orders ship from our facility at the business address listed above.

When your order ships, we will send a dispatch confirmation and tracking details when available. If tracking has not updated, your order is delayed, appears lost or is marked delivered but you have not received it, contact service@usbloom.store with your order number so we can investigate.

Return and refund policy

If an item has a quality issue, contact us within 180 days after delivery to request a return. For other return reasons, contact our customer service team for assistance. Include your order number, the item, a description of the issue and photos where relevant.

Contact us before returning an item. The return address is No. 66, Group 3, Changgu Village, Huangmen Township, Qingshui County, Gansu, China. We cover return shipping costs. We will give you the instructions needed to arrange the return.

We process approved refunds within 5 business days after the returned item has been received and checked, using the original payment method. The payment provider may need additional time to post the refund. If an item arrives damaged, defective or incorrect, contact us so we can arrange an appropriate solution without return shipping cost to you. Your rights under applicable law are unaffected.

Order cancellation

If your order has not shipped, contact service@usbloom.store with your order number to request cancellation. If your order has not arrived or the item has a quality issue, contact us so we can investigate and help with an appropriate cancellation, return or refund. For other circumstances, contact customer service for assistance.

Privacy policy

USBLOOM® is operated by 重庆昭瞬光科技有限公司. When you visit the store, place an order or contact us, we may collect contact, delivery, order, device and payment-related information as needed to process purchases, provide support, prevent fraud and meet legal obligations. Payment details are handled by the payment providers used at checkout.

Shopify and our service providers process information to host the store, accept payments, deliver orders and provide customer support. We use AppLovin for advertising and related measurement. Depending on the integration, AppLovin may receive device, browser and interaction information, including events such as page views or purchases, subject to applicable consent requirements. See the AppLovin privacy policy for information about its practices.

Cookies and similar technologies support essential store functions and may also support advertising or measurement. Where required, we ask for your consent before optional tracking; you may change your choice using the store’s privacy controls where available. We retain information as needed for these purposes and applicable legal obligations. Depending on where you live, you may have rights to access, correct or delete your information or exercise other privacy choices. Contact service@usbloom.store for privacy questions or requests.

Terms of service

USBLOOM® is operated by 重庆昭瞬光科技有限公司, at 重庆市渝北区回兴街道宝桐路201号B3幢1-2, Chongqing, China. For questions contact service@usbloom.store.

Review the selected product, compatibility, price, shipping charge and order total before submitting your order. Orders are subject to availability and acceptance. Payment methods available to you are shown at checkout. Our shipping, cancellation and return information appears above and your applicable statutory rights remain unaffected.

Use this website lawfully and provide accurate information when ordering. We may update product information or these terms; the terms shown at the time of purchase apply to that order.

© 2026 USBLOOM®
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